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How To Factory Reset The Samsung Galaxy M20

How To Factory Reset The Samsung Galaxy M20

by TsarJuly 2, 2019

This helpful step by step guide will teach you how to:

  • Prepare your Galaxy M20 for the factory reset operation. How to save your phone’s data (Contacts, SMS, Photos, Videos,… Etc). The most important accounts information you want to save before formating your device.
  • Factory Reset (Hard Reset) the Galaxy M20 (Tow methods).
  • Put the Galaxy M20 into Recovery Mode.
  • Wipe the cache partition on the Galaxy M20.
  • Soft reset your Galaxy M20.

You can use this helpful guide to solve a lot of problems (Galaxy M20 forgotten pattern lock, Galaxy M20 password reset, Galaxy M20 frozen screen, Galaxy M20 hang and unresponsive). And you can use it to speed up your Galaxy M20 to make it run like its first use.

I divided this tutorial into several sections. You can read them all starting from the first one. Or just select the section you want to know more about it.


– Samsung Galaxy M20 Factory Reset Checklist:

1- The Factory data reset process restores the Android platform (the Galaxy M20 Operating System) to its original state and wipe all your data, So backup all the wanted data (Contacts, SMS, Photos, Videos,… Etc). You can use the Samsung Smart Switch software to backup all your important data.

2- Make sure that you know the Google account name and password (the Google account you use on this device).

3- Any other Email accounts info.

4- Samsung accounts info.

5- Any other log-in info and settings you used on your Samsung Galaxy M20.

6- Ensure your Samsung Galaxy device has enough charge level.


– How To Factory Reset the Samsung Galaxy M20 from Settings Menu:

1- Tap Settings icon from the home screen.

Samsung Settings

2- Tap General management.

General Management Option

3- Tap Reset.

Samsung Reset

4- Tap Factory Data Reset:
At this point, the Android OS will tell you that all data will be erased from your phone. Including your Google account, System and app data, Settings, Downloaded app, Music, Pictures, And all other user data, So make sure to back up anything you need before moving to the next steps.

Factory Data Reset Details

5- Tap Reset:
Once again the phone will remind you, That all your personal information and downloaded apps will be erased and can’t be recovered.

6- If the device asks for any password, PIN code, Or pattern, Then enter it and tap on Continue.

7- Tap Delete all.

Delete All Button

8- Wait for the Factory data reset process to be completed, And the device will reboot.

9- Done, Now when your Galaxy M20 is fully on, Select your preferred device language, And follow the on-screen instructions to proceed with the initial setup.


– How To Factory Reset the Samsung Galaxy M20 from Recovery Menu:

1 – Ensure your Samsung Galaxy M20 is powered off, If not, Then turn it off (Press and hold the Power key, and then tap Power off).

2 – Press and hold the Volume Up button then press and hold the Power button too.

Samsung Galaxy M20 Hardware Buttons

3 – Wait until the Android logo appears, Then release all buttons.

Android Logo

4 – After that, An exclamation mark and Android Logo will appear on your phone’s screen.

Enter Recovery Menu

5 – If the device stays on this screen, You can try to tap on the screen. Or press the Power button first, Then press the Volume Up button to enter into the Recovery Menu.

6 – After a few seconds, you will see an Android Recovery menu on the screen with many options.

Android Recovery Menu

7 – Use the Volume Down button to select Wipe Data/Factory Reset option.

Wipe Data / Factory Reset

8 – Use the Power button to confirm your selection.

9 – Now use the Volume Down button again to select “Yes“.

10 – Confirm it by pressing the Power button.

11 – Wait for the Factory reset process to be completed.

12 – The Android Recovery menu will return and Reboot System Now option is highlighted.

Reboot System Now

13 – Press the Power button to reboot your Samsung Galaxy M20.

14 – Done, Congratulations, You have restored your Samsung Galaxy M20 to its original factory settings.

15 – When your Galaxy M20 is fully on, Select your preferred device language, And follow the on-screen instructions to proceed with the initial setup.


– How To Wipe Cache Partition on the Samsung Galaxy M20:

Clearing the cache partition of your Galaxy M20 will not delete your personal data (Contacts, SMS, Photos, Videos,… Etc). It will delete the temporary system data which is useful to make the system run more smoothly. It is recommended to wipe the cache partition after installing a new system update.

To wipe the cache partition follow the same steps like (Factory Reset the Samsung Galaxy M20 from Recovery Menu). But instead of selecting the Wipe Data/Factory Reset option, You should select the Wipe Cache Partition option.


– How To Soft Reset the Samsung Galaxy M20:

The Soft Reset means turning your device off and on again. Like Wipe Cache Partition, This operation will not delete your personal data.

If your Galaxy M20 screen is frozen or unresponsive, Then, This operation may fix it:

1- Ensure your device battery has more than 5% of power. If no, Then charge your device first.

2- Press and hold the Volume Down button + the Power button.

3- Keep holding the two buttons until the device vibrate and the Samsung logo appears on the screen. Then release the buttons.

4- Wait for the device to be fully on and check if your problem is fixed.

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